Last Updated: February 24, 2026

Silvertip Resort (“Silvertip,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our websites, interact with our services, or communicate with us.

This policy applies to websites operated by Silvertip Resort and affiliated Stone Creek Resorts properties, including but not limited to: SilvertipResort.com, EagleRanchResort.com, and StoneCreekResorts.com.

By using our websites or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

You may browse our  websites without providing personal information. However, we may collect information in the following ways:

Information you provide directly

You may voluntarily provide personal information when you:

• Request information or contact us through website forms
• Subscribe to newsletters or marketing communications
• Make reservations or inquiries related to golf, dining, lodging, or events
• Create a personal profile or account
• Participate in promotions, surveys, or contests

This information may include your name, email address, phone number, mailing address, and other details relevant to your request or booking.

Information collected automatically

When you visit our websites, certain technical information may be collected automatically, including:

• IP address
• Browser type and device information
• Pages visited and time spent on pages
• Referring websites or search engines

This information helps us understand how visitors use our sites and allows us to improve functionality and user experience.

2. How We Use Your Information

We use the information we collect for purposes including:

• Responding to inquiries or requests
• Processing reservations, bookings, or purchases.
• Creating and managing customer accounts or profiles
• Sending newsletters, promotional communications, and updates (where permitted by law)
• Personalizing website content and user experiences
• Improving website functionality and services
• Conducting internal analytics and reporting

We may generate aggregated, anonymized reports about website usage. These reports do not contain personally identifiable information.

3. Cookies and Tracking Technologies

Our websites use cookies and similar technologies to enhance functionality and analyze website traffic.

Cookies help us:

• Recognize returning visitors
• Understand website usage patterns
• Personalize content and experiences

You may modify your browser settings to refuse cookies or notify you when cookies are being used. Please note that disabling cookies may affect certain website features.

We may also use third-party analytics services such as website analytics tools to better understand how visitors interact with our websites.

4. Third-Party Services

Some services on our websites may be provided by third parties, including reservation platforms, payment processors, marketing platforms, or analytics providers.

These providers may collect or process information on our behalf to support services such as:

• Online bookings or reservations
• Email marketing and newsletter distribution
• Website analytics and performance monitoring

We take reasonable steps to ensure that third-party partners handle personal information in accordance with applicable privacy laws and appropriate safeguards.

5. Disclosure of Information

Silvertip Resort does not sell or rent personal information to third parties.

We may disclose personal information in limited circumstances, including:

• To comply with applicable laws, regulations, or legal processes
• To protect the rights, safety, or property of Silvertip Resort, our guests, or our partners
• To service providers who assist in operating our websites or delivering services
• As part of a business transaction such as a merger, acquisition, or asset transfer

Any information shared for operational purposes is handled under appropriate confidentiality obligations.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against loss, misuse, unauthorized access, disclosure, or alteration.

These measures include:

• Secure server infrastructure
• Firewall protection
• Encryption technologies such as HTTPS and SSL
• Controlled internal access to personal information

Employees who access personal information are required to follow internal data protection policies.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.

8. Access and Updating Your Information

You may request access to or correction of your personal information by contacting us using the information provided below.

If you receive marketing emails from us, you may unsubscribe at any time by using the unsubscribe link included in those messages.

9. Your Privacy Rights Under Canadian Law (PIPEDA)

Silvertip Resort complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal privacy legislation governing the collection, use, and disclosure of personal information in commercial activities.

Under Canadian privacy law, individuals have the right to:

Access their personal information
You may request access to the personal information we hold about you.

Request corrections
If your personal information is inaccurate or incomplete, you may request that it be updated or corrected.

Withdraw consent
Where consent is required for the collection or use of personal information, you may withdraw your consent at any time, subject to legal or contractual restrictions.

Understand how your information is used
You have the right to request information about how your personal information is collected, used, and disclosed.

Requests related to personal information may be submitted using the contact information listed in this Privacy Policy. We will respond within a reasonable timeframe in accordance with applicable privacy laws.

If you believe your privacy rights have not been respected, you may contact the Office of the Privacy Commissioner of Canada.

10. Changes to This Privacy Policy

Silvertip Resort may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with an updated “Last Updated” date.

11. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Silvertip Resort
2000 Silvertip Trail
Canmore, Alberta, Canada
Email: [email protected]